Privacy Policy
Privacy Policy
Effective Date: January 15, 2026
Last Updated: January 15, 2026
JJ Motorsports ("we," "us," or "our") operates the website jj-motorsports.com (the "Site"), which is powered by the BigCommerce e-commerce platform. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Contact us: support@jj-motorsports.com | (231) 767-5055 | 3011 S Milliron Rd, Muskegon, MI 49444, United States
1. Information We Collect
We collect information to provide and improve our services, process orders, and communicate with you. The types of information include:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party providers; we do not store full card details)
- Account credentials (if you create an account)
Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Referring site
- Pages viewed and time spent on the Site
- Device information (e.g., type, unique identifiers)
We collect this information when you:
- Place an order
- Sign up for newsletters or promotions
- Contact us via forms or support
- Browse the Site (via cookies and similar technologies)
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including shipping and payments
- To communicate with you about your orders, promotions, or updates
- To personalize your experience on the Site
- To improve our Site, products, and services through analytics
- To prevent fraud and ensure security
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We share your information only with trusted service providers, including:
- BigCommerce – Our e-commerce platform provider that processes orders, hosts the site, manages shopping carts, customer accounts, and payments.
- Payment processors (e.g., Authorize.net, PayPal, Google Pay, Venmo, Apple Pay) via BigCommerce
- Shipping carriers (e.g., USPS, UPS)
- Email service providers (e.g., Mailchimp)
- Analytics tools (e.g., Google Analytics)
All service providers are contractually required to protect your data and use it only for the services they provide to us. We obtain your explicit consent (e.g., via checkboxes or opt-in forms) before sharing data where required.
4. Cookies and Tracking Technologies
We and our e-commerce platform BigCommerce use cookies and similar technologies (e.g., pixels, web beacons) to enhance your experience:
- Essential cookies (set by BigCommerce): for shopping cart, session management, checkout, and site security.
- Analytics cookies: to understand traffic and user behavior (e.g., Google Analytics).
- Marketing cookies: for personalized advertising.
You can control cookies via your browser settings or our cookie consent banner. Refusing cookies may limit Site features. For more details, see our Cookie Policy (linked in footer).
5. Data Security
We use industry-standard security measures, including SSL/TLS encryption. BigCommerce handles hosting, PCI DSS-compliant payment processing, and platform-level security. While we take reasonable steps to protect your data, no system is completely secure.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Order data: Up to 7 years for tax and legal compliance.
- Account data: Until you request deletion or it becomes inactive.
- Analytics data: Anonymized and retained indefinitely.
After retention periods, we securely delete or anonymize data.
7. Your Privacy Rights
Depending on your location, you may have rights under laws like the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (CDPA), or similar state laws. These include:
- Access: Request a copy of your data.
- Correction: Update inaccurate data.
- Deletion: Request removal of your data (subject to legal exceptions).
- Opt-Out: Of data "sales" or sharing (we don't sell data, but you can opt-out of targeted ads).
- Non-Discrimination: We won't penalize you for exercising rights.
To exercise these rights, email support@jj-motorsports.com with "Privacy Request" in the subject. We'll respond within 45 days (extendable by 45 days if needed). For California residents: We do not sell personal information, but if this changes, we'll update this policy and provide opt-out options.
8. Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law (e.g., within 45 days in Michigan or per other state timelines). Notifications will include details of the breach, affected data, and steps to protect yourself.
9. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn we've collected such data, we'll delete it promptly. Parents: Contact us for removal requests.
10. International Data Transfers
Your data may be processed and stored on BigCommerce’s servers in the United States or other countries where BigCommerce or its subprocessors operate. For users in the EU/UK, appropriate safeguards (such as Standard Contractual Clauses) are in place.
11. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We'll post updates here and notify you via email or Site notice for significant changes. Your continued use after changes constitutes acceptance.
12. Third-Party Links
Our Site may link to third-party sites. We're not responsible for their privacy practices. Review their policies separately.
Thank you for shopping with JJ Motorsports.
