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Shipping Cut Off Times

Shipping Cut-Off Times Policy

At JJ Motorsports, we pride ourselves on providing fast and reliable shipping for all your motorsports parts and accessories. Our goal is to get your order to you as quickly as possible while ensuring accuracy and quality in every shipment. This policy details our shipping cut-off times, processing procedures, and what you can expect when placing an order. Whether you're ordering small parts or larger items, understanding these guidelines will help set realistic expectations for delivery. If you have any questions, feel free to reach out to our support team at support@jj-motorsports.com or call us during business hours.

Our Commitment to Fast Shipping

We strive for same-day shipping on the majority of orders to minimize wait times and get you back on the track or trail sooner. This efficiency is part of what makes shopping with JJ Motorsports a top choice for enthusiasts worldwide. However, shipping timelines can vary based on factors like order size, item availability, and selected shipping method. We use trusted carriers such as UPS, FedEx, and USPS to handle domestic and international deliveries.

Standard Shipping Cut-Off Times

Our standard cut-off time for same-day shipping is 12:00 PM (Noon) Eastern Standard Time (EST), Monday through Friday. Orders placed before this time are typically processed, packed, and shipped on the same business day, assuming all items are in stock and no special handling is required.

• Why Noon? This allows our warehouse team ample time to verify your order, package it securely, and hand it off to the carrier before their daily pickup deadlines.
• Business Days Only: Cut-off times apply exclusively to weekdays (Monday to Friday). We do not process or ship orders on weekends or holidays.

What Happens If You Order After the Cut-Off?

If your order is placed after 12:00 PM EST, we still make every effort to fulfill it the same day. Our team continues processing orders until the close of business (typically 5:00 PM EST). However, same-day shipping is not guaranteed in these cases. Orders received after the cut-off will usually ship on the next business day.

Example Scenarios:

• An order placed at 11:45 AM EST on Tuesday: Likely ships same day.
• An order placed at 1:30 PM EST on Wednesday: May ship same day if workload allows; otherwise, ships Thursday.
• An order placed at 4:00 PM EST on Friday: Will ship on the following Monday (or Tuesday if Monday is a holiday).

Processing Times and Exceptions

While most orders are ready for shipment within hours, some may require additional processing time. This ensures your items arrive in perfect condition and comply with all safety standards.

• Standard Processing: 1-2 business hours for small, in-stock items.
• Oversized or Heavy Items: Items like engines, bumpers, or large exhaust systems may take 1-2 additional business days due to custom packaging and freight arrangements. We'll notify you via email if this applies.
• USPS Ground Advantage Shipments: These economy options often require extra handling and may ship 1 business day after the order is placed, even if before the cut-off.
• Backordered Items: If an item is temporarily out of stock, we'll email you an estimated restock date. You can choose to wait, substitute, or cancel.
• Custom or Personalized Orders: Engraved parts or custom builds can add 3-5 business days to processing.

We always aim to communicate any delays promptly so you can plan accordingly.

Weekends, Holidays, and Non-Business Days

JJ Motorsports operates on a standard business schedule: Monday through Friday, excluding major U.S. holidays such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Orders placed on weekends or holidays are processed on the next available business day.

• Holiday Impact: During peak holiday seasons (e.g., Black Friday or end-of-year), processing times may extend by 1-2 days due to high volume. We recommend ordering early to avoid delays.
• Carrier Schedules: Holidays also affect carrier operations, potentially adding extra transit time.

Urgent or Expedited Shipping Requests

If you need your order shipped urgently—perhaps for a race weekend or time-sensitive repair—please contact us directly as soon as possible. Our team can often accommodate same-day shipping even after the standard cut-off, depending on availability and carrier options.

• How to Request: Email support@jj-motorsports.com or call our customer service line with your order number and details.
• Expedited Options: Choose services like FedEx Overnight or UPS Next Day Air at checkout for faster delivery (additional fees apply).
• Guarantees: While we do our best, urgent requests are subject to stock, warehouse capacity, and carrier cut-offs.

Tracking Your Shipment

Once your order ships, you'll receive an email confirmation with a tracking number and link. You can monitor your package's progress on the carrier's website (e.g., ups.com or fedex.com). If you haven't received tracking info within 2 business days of your order, check your spam folder or contact support.

Tips for Smooth Delivery:

• Double-check your shipping address at checkout to avoid rerouting fees or delays.
• Signature may be required for high-value orders; plan accordingly.
• If your package is delayed, contact the carrier first, then us if needed.

Frequently Asked Questions

• What if my order is placed right at noon? We treat it as before the cut-off and aim for same-day shipping.
• Can I pick up my order in person? Yes, local pickup is available at our Muskegon, MI warehouse. Select this option at checkout and contact us to schedule.
• Do cut-off times change during sales or promotions? Occasionally, yes—high-volume periods may adjust cut-offs. We'll post notices on our site.
• What about international orders? Refer to our International Shipping Policy for specific details, as processing may take longer.
• Is shipping free? We offer free shipping on select orders over $99 (domestic only). Check promotions at checkout.
• What if there's a weather delay? Unforeseen events like storms can impact carriers; we'll update you if affected.

Our Promise to You

At JJ Motorsports, we're dedicated to delivering "Big Power, Nice Sound" with every order. We appreciate your trust in us and work hard to exceed your expectations. Thank you for choosing us as your go-to source for motorsports gear!

If you need further assistance, our team is here to help. Contact us at support@jj-motorsports.com or visit our Contact Page.